Legal

Little Sycamore LLC Privacy Policy & Terms of Use

PRIVACY POLICY

Updated: 10/14/2019

1.0  Introduction

We care about your privacy online, so here is relevant information regarding privacy on our website www.littlesycamore.com

Our goal is to safeguard the privacy of all our visitors and users. Please make sure you understand our practices before you use our site. 

2.0 No Children’s Use

Our website is not intended for children, which is defined as anyone under 13 years of age in the US and anyone under 16 in the EU. Anyone under the age of 18 must have a parent or guardian be willing to agree to these terms on their behalf. If you are a child under these definitions, you may not use or provide any information on this Website; use any of its features or register; make any purchases; use any of the interactive or public comment features; or provide any information about yourself to us.

If we learn that we have received personal information from a child without parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at hello [at] littlesycamore.com

3.0 Data: Do we collect it, and what do we do with it? (For EU visitors)

3.1 Data Collection Table

PERSONAL DATA WE COLLECT

PURPOSE OF COLLECTING DATA

LEGAL BASIS FOR COLLECTION AND PROCESSING

NAME

Provide goods/services;

Personalize website/email experience;

Protect our company

We will ask for consent

EMAIL ADDRESS

Provide goods/services

Send emails about goods/services

We will ask for consent

ADDRESS

Provide goods/services

Deliver goods/services as part of transaction

BILLING INFORMATION

Collect payment for goods/services

Contracted purchase. 

AGE 

Improve site experience and offerings.   

We will ask for consent

 

3.2 Who Has Access To The Data We Collect? We process and store data we collect from you, but we may also use third parties to assist us with processing your personal data including the following categories of vendors:

 

  • Financial transaction processors: PayPal, Shopify Payments, Afterpay
  • Customer service communication platform
  • Contest and survey platform
  • Email communication manager
  • Marketing funnel providers
  • Website management services
  • Website design and programming services
  • Website analytics services: Google Analytics, Shopify Analytics

Any of these third parties who help process or store your data have written agreements with us that prevent them from using, sharing, or storing your personal data for any other purpose than the scope of our contracted terms with them.  

3.3 Legitimate Interest: We claim a legitimate interest for processing your personal information when you submit the information with an expectation that it will be processed without any impact on you. If you have questions about your data, what we use it for, or the basis for us collecting it, please contact us at hello@littlesycamore.com 

3.4 How Long Do We Keep Your Data? We keep your personal data for differing periods of time depending on why we gathered it: 

  1. Opt-In to newsletter: 36 months
  2. Transaction: Four years for tax audit purposes.

 

If a legal claim arises involving your data, we will store and disclose that data to the relevant parties until the matter has been resolved. 

3.5 Your Right To Ask For Corrections, Erasure, And Export Of Your Data: You have the right to control your personal data. Specifically, you have the following rights:

  • The right to be informed: We are informing you now with this policy.
  • The right of access: We’ll provide you with the data we have about you.
  • The right to rectification: Request we fix incorrect data about you.
  • The right to erasure: Request we erase certain data about you.
  • The right to restrict processing: Ask us to restrict certain type of processing of your personal information.
  • The right to data portability: Ask us to provide your personal data we have for export.
  • The right to object: Object to how we use your data.
  • Rights in relation to automated decision making and profiling: We don’t profile you, but keep in mind you have this right with other sites.

To exercise any of these rights, please contact hello[at]littlesycamore.com with your request.

3.6 Your Right To Withdraw Consent:Although this is mentioned above, we want to emphasize that wherever we’ve asked for your consent to collect or process your personal data, you have the right to withdraw that consent. If you receive email messages from us, you can use the Unsubscribe link in each message to withdraw consent and stop the mailings. Alternatively, you can contact us at hello[at]littlesycamore.com with your request.

3.7 Do We Transfer Your Data To Third Countries? No. We are located in the United States. Your data is collected and held here.

3.8 Privacy Concerns, Contacting Us, Complaints: You can contact hello[at]littlesycamore.com with any questions or requests about these policies or your personal data. If, after contacting us, you feel a privacy issue has not be resolved, you have the right to file a complaint with a Supervisory Authority such as the Data Protection Commissioner of Ireland.

Data Controller

Representative: Kelsey Bramhall

www.littlesycamore.com  

hello[at]littlesycamore.com

You can also send correspondence by mail, email me to make to request that address. 

3.9 Cookies and Similar Technologies:

Like many websites, this site uses cookies and similar technologies to track particular aspects of you and other people who visit us. Cookies are tiny files that are downloaded to your computer to track particular aspects of your activity online to help us learn certain things about our website. This tracking is done to provide us with information on how people move about the site, what is of interest to them and what is not, how our marketing is performing, and incidental items such as what percentage of users access the site from a personal computer versus a mobile phone. You may block most cookies by adjusting your browser settings as well as responding to cookie consent notices. You may respond to cookie notices that may appear when you visit this site. 

4.0 For California Folks 

4.1  Do Not Track Signals:Pursuant to the California Online Privacy Protection Act, we hereby disclose that we do not currently honor Do Not Track signals issued by browsers or other third-party sources.

4.2 California Eraser LawIf you are an individual under 18 and have provided personal information or content to us in some manner, you have the right to request the deletion of that information pursuant to the “California Eraser Law.”  Contact us to make such a request at hello[at]littlesycamore.com

5.0 For Our Valued Friends Regardless of Location

5.1  Privacy Policy Modifications and Updates:We may update and modify this Privacy Policy at any time. We will post a notice on the site 30 days before the change goes into effect and forward an email message to you should we have an email address for you. You may or may not notice the changes. 

5.2  Legal Disclosures of Personal Information:We may process, store, and disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to 1) conform to the edicts of the law or comply with legal process served on us; 2) protect and defend our rights or property; or 3) act under exigent circumstances to protect the safety of the public or users of the site.

5.3  DMCA Disclosures:We comply with the Digital Millennium Copyright Act of 1998. As part of the compliance process, we may be required to disclose whatever information we have for you to a copyright holder who has submitted a complaint to us.

5.4.  Public Interaction with Others: If you interact with others on our website, such as participating in a group chat or a group online course, in a forum, or make a comment on a post, or otherwise interact with other users—they may have access to some of your data, including your name, profile picture, and your history of interaction with our website, such as prior comments or posts. Please remember that any information you provide is not private and that the Internet rarely forgets. Any publicly posted can be viewed, well, publicly, and could be viewed by anyone, including family, friends, media, investigators, and potential employers conducting background checks.

5.5 Third Party Websites: We link to other sites, but please keep in mind that we do not control the privacy policies of those sites. Make sure to review the policies of these sites before providing your personal information.

5.6 Sale of Business: Should we sell a portion or all of this site or our business, your personal information will be an asset transferred to the new owner.  

5.7 Affiliates: We may share your personal information with affiliates who promote our products or services for a commission fee. We require our affiliates to honor this Privacy Policy. They are not allowed to spam you and must disclose they are an affiliate for us. If they do not do so, they are in violation of their affiliate terms and this Privacy Policy, and any violation of this nature should be reported to hello[at]littlesycamore.com

5.8 Advertisers:  We may use third party advertising companies to run and manage our ads, to manage ads that appear when you visit our site. These companies may use information about your visit to our site and others through  cookies  to offer you personalized ads. We cannot control the activities of other advertisers or sites. You should consult the respective Privacy Policies of these third-party advertisers for more detailed information on their practices. You can also get instructions on how to opt-out of certain practices and/or tracking, by searching for >>  Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-out Tool. 

6.0. Miscellaneous Legal 

6.1 Severability: If any part of this Privacy Policy is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect. 

6.2 Entire Agreement: The information contained herein constitutes the entire agreement between site users and our company relating to the use of this website.

6.3 Law and Jurisdiction: This Privacy Policy is governed by and construed in accordance with United States law. Any dispute arising out of or related to the information contained herein is subject to adjudication in the state of Texas, United States.

If you have any questions about this Privacy Policy, please contact us at hello[at]littlesycamore.com

___________________________________________________________________ 

Terms and Conditions of Use

Little Sycamore Terms of Use

Updated: 10/14/19

Welcome to www.littlesycamore.com as operated by Little Sycamore LLC. These are our rules if you want to use our website and the services or products available from our website. If you do not agree to these rules, you cannot use our site. We can change these rules whenever we want and will post the new rules on our site, whether you notice them or not. We have intentionally written them in a way that avoids legalese so that everyone can clearly understand and agree to the rules and understand their rights and responsibilities. 

We hope there won’t be any problems and that you will reach out to us if you are having issues with our site, service, or products. 

1.0 Site Services

We agree to provide you with services, or the “Service” through www.littlesycamore.com. In exchange for providing this service, we require you to follow these rules:

  1. You must be at least 13 years old to use the Site, or if you are a resident of the EU, you must be at least 16 years old. Don’t lie about your age. If you are under 18, you agree that a parent or legal guardian agrees to these rules on your behalf. 
  2. Don’t use the Site to do anything illegal or break the rules in our terms of use. 
  3. Don’t change anything about our website or applications, upload any type of virus or malware, or do anything that might interfere with the way the Site or its services works.
  4. Don’t do anything that might affect how other people use and enjoy the Site. Be a good neighbor.
  5. Don’t encourage anyone to break these rules.
  6. Use your common sense, and be a good human. 
  7. Don’t post anything violent, or anything that promotes violence or violent groups, or that might make other people feel scared. 
  8. Don’t post content that contains nudity, sexual violence, or commercial sexual services. 
  9. Don’t post content that promotes crime or anything that would break US law.
  10. Do not post content related to certain regulated goods, like selling or trading non-medical drugs, pharmaceutical drugs, or marijuana.
  11. Don’t bully anyone or post anything horrible about people. By bullying, we mean making a degrading statement about someone or posting inappropriate images that threaten someone. If you wouldn’t say it to someone’s face, you shouldn’t say it on the Site. And if you can’t say anything nice or at least constructive, maybe you shouldn’t say anything at all.  
  12. Don’t post personal or private information about someone else. This includes someone’s contact information like their phone number, address, email, location, or other private details. 
  13. Don’t post stuff that doesn’t belong to you or infringes upon someone else’s intellectual property. 
  14. Don’t use anybody else’s account without their permission or try to find out their login details. 
  15. Don’t let anyone else use your account. Keep your password secret. 
  16. Don’t set up an account with someone else’s name, including a famous person or company. If you lie when you set up an account, you can be kicked off forever. 
  17. Don’t use any type of software or robot to create accounts or access Site, and don’t use it send spam or unwanted messages to others.
  18. Don’t register an account if your previous account was disabled or you were kicked off for violating our rules.
  19. Don’t register for an account if you are not allowed to under any other rules or laws.
  20. Don’t register if you are a convicted sex offender.

2.0 Your Rights 

2.1 You have the right to feel safe using Site. 

2.2 You have the right to your privacy on Site. Please refer to our Privacy Policy for details. 

2.3 Any communications made through our contact page, blog, blog comments, newsletter sign-up or other pages, or directly to us through phone, mail or email is not confidential and is subject to viewing and distribution by third parties. We own any and all communications displayed on our website, servers, comments, emails or other media as allowed by the United States law, and we will not give credit or pay royalties for unsolicited user-generated content such as blog comments or emails. For more information on when and how we store and use your communications or any data provided by you in those communications, please refer to our Privacy Policy.

We reserve the right to republish or distribute anything you upload to our site as reasonable in the course of our business. You agree not to submit any content that could be illegal or serve an unlawful purpose, including, but not limited to, content that is potentially libelous or maliciously false, obscene, abusive, negligent or otherwise harmful or inappropriate.

2.4 If you are a resident of the EU, you have the right to be forgotten and can delete your account and the content on your page at any time by logging in and completing a delete request. It may take a few days to process and may be visible by others in the meantime. Some of your content that was on other accounts or pages or that was shared may survive and may not be deletable. Please think before you post. We may also keep your registration information for as long as we need to do to run our business and to follow these rules.

2.5 You are responsible for anything you do on Site under your login, including things you post and comment on. You are responsible for making sure the stuff you post belongs to you, including any music or photos. If you post something you shouldn’t and get a fine,you will have to pay it. 

3.0 Our Rights

3.1 We are not responsible for the following:

  1. Links to other companies or websites, even when the link shows up in Site
  2. What happens when you connect your Site account to another website or service, including sharing a picture or video. You should read the rules for that service to know your rights. 
  3. The data cost on your mobile device for using Site or its services. 
  4. Any content that is stolen or copied from the Site by someone else.

3.2 We can end the Site and its services at any time or stop you from using Site at any time for any reason without letting you know beforehand. We can also delete content you have uploaded for any reason, whether you think they violated our rules or not. We do not have to pay you if we delete content that was making you money. 

3.3 We can make you switch your username for any reason. 

4.0 Intellectual Property Rights All images, text, designs, graphics, trademarks and service marks are owned by and property of Little Sycamore LLC, or the properly attributed party. It is a violation of federal law to use any of our intellectual property in whole or in part, and modification of any materials contained on this Site is illegal and may be prosecuted to the fullest extent permissible, including asking for financial penalties (damages) and/or an injunction forcing you to stop using our intellectual property immediately. Do not try to use our stuff, remove it, change it, or claim to be us without written permission. 

No Use: You may NOT use our intellectual property in any way without permission or giving credit, which includes copying and pasting any text, screenshotting or reposting a image, design or other property on another site, whether it is yours or someone else’s, including posting a quote or image on social media. NOT ALL SHARING IS CARING. We have invested a lot of time and money into creating our intellectual property and we respect intellectual property rights—as should you. Karma is real: don’t steal. 

5.0 This Agreement 

5.1 If you use other third-party services on the Site, including payment services, you will need to follow those rules or terms. If any of those rules conflict with these rules, those rules will win. 

5.2 If a court finds any of this Agreement unenforceable, the other rules will still be valid. 

5.3 Any changes to these rules must be made in writing. If we fail to enforce any of these rules for any reason, we still have the right to enforce them in the future, and our behavior will not be a waiver of our overall rights in this Agreement. 

5.4 We reserve all the rights we did not expressly grant or tell you about in this Agreement. 

5.5 No one else besides you and us (no third parties) have rights under this agreement. 

5.6 You cannot give these rights or obligations to someone else without our consent. We can give our rights and obligations to someone else, however, like if we change ownership by selling part or all of our business, or if we need to for legal reasons. 

6.0. Advertising, Affiliates and Testimonials

This site may use advertising or  affiliate links to sell certain products or services. We disclaim any and all liability as a result of your purchase through one of these links. We will use reasonable efforts to notify you when and where we have placed ads or affiliate links in addition to this disclaimer located in these Terms & Conditions. You accept express liability for any and all consequences or benefits of clicking the affiliate links contained on this website or related communications. Any testimonials reflect the accurate experience of the person quoted, however, your results with any particular product or service may vary.  

7.0 Refunds & Payment Collection

We like to have fun, but we take our business seriously. We’d appreciate your careful consideration of the service and products available on the site, and we advise you to make your purchases carefully. We are happy to work with each customer until they are fully satisfied. Please understand our policies before purchasing.

All custom orders and flash sale items are always final sale, no exceptions. For all other items, we allow returns for store credit if the item is shipped back to us within 14 days or less of the date it was delivered to you. Exchanges are also done through store credit. When you return, you will be sent store credit so that you can repurchase in another size if sizing is the issue, or you can choose something else from the shop instead. Customers are responsible for all shipping charges. Shipping costs on the original order will not be refunded through store credit. You are responsible for costs to ship the return back to me. Please email hello[at]littlesycamore.com for return instructions. Items must be returned in their original condition. If an item is not received back in original condition or in this timeline, we reserve the right to ship the item back to you for you to keep without any refund, at our discretion. 

Cancellations: Cancellation of flash sale items is never allowed. If the customer wants to cancel an order of a ring that is already in the process of being plated, there will be a $10 restocking fee. In all other scenarios, we will try our best to accommodate cancellation requests if the item has not yet been shipped.

8.0  Limits on Liability

8.1 Site operates as is, and we can't guarantee it will be safe and secure or will work perfectly all the time. Sometimes crazy things and mistakes happen, even when we try to find reliable vendors to help us operate the Site and its services. TO THE EXTENT PERMITTED BY LAW, WE ALSO DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not control or direct what people and others do or say, and we are not responsible for their actions or conduct (whether online or offline) or any content they share (including offensive, inappropriate, obscene, unlawful, and other objectionable content). We also aren’t responsible for services and features offered by other people or companies, even if you access them through our Service. You should read and agree to their rules and terms. 

8.2 We cannot predict when issues might arise with our service. Accordingly, our liability shall be limited to the fullest extent permitted by applicable law. We are not responsible for lost profits, data or any kind of damages  connected to you using the Site. The total limit on our liability to you under these Terms is the greater of: $100 or the amount you have paid us in the past twelve months. 

8.3 You agree to defend (at our request), indemnify and hold us harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable attorney's fees and costs, arising out of or connected with these Terms or your use of the Service. You will cooperate as required by us in the defense of any claim. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you may not settle any claim without our prior written consent. 

8.4 Nothing on the site, or offered through its services or products, is intended to diagnose or treat any physical or mental illness. No information on the site is intended to be legal, medical, or financial advice and is for educational purposes only, unless clearly marked otherwise. 

9.0 How We Will Handle Disputes

9.1 We hope there won’t be any problems and that you will reach out to us if you are having issues with our service. But, if you have a legal problem with Site, you agree to use binding arbitration under the AAA, which means you will not get go to court by yourself or with others or be part of a class-action lawsuit or arbitration. We and you waive a trial by jury. The following claims don't have to be arbitrated and may be brought to court: small claims, intellectual property disputes (like copyrights and trademarks), or efforts to interfere with the services or engage with the service in unauthorized ways. A court can also decide issues about the scope and enforceability of these arbitration provisions.

9.2 For any claim that is not arbitrated or resolved in small claims court, you agree that it will be resolved exclusively in the U.S. District Court for the District of Texas or a state court located in Texas. You also agree to submit to the personal jurisdiction of either of these courts for the purpose of litigating any such claim.

9.3 The laws of the State of Texas, to the extent not preempted by or inconsistent with federal law, will govern these Terms and any claim, without regard to conflict of law provisions.

9.4 We appreciate feedback, but we may use any of your comments without any obligation to pay you and do not have to keep them confidential. For questions about this policy, you can email us at hello[at]littlesycamore.com